Professional Communication Lead
James Mitchell
Professional communication and product lead.
Contact information
My Experience & Years of Education
2006 – 2010
University of Michigan
Bachelor of Science in Business Administration with a minor in Professional Writing. Coursework in business communication, technical writing, and cross-cultural communication. Internship with corporate communications at a Fortune 500 company.
Professional Experience
2011 – 2018
McKinsey & Company
Consultant and later manager in communications and change management. Supported C-suite and executive teams with internal and external messaging, board materials, and stakeholder communications. Led workshops on clear, concise business writing.
Now My Work Station
2019 – present
Nexsas
Heads product and content strategy for professional email and business writing tools. Ensures tone, structure, and clarity meet enterprise and SMB needs. Works with sales and customer success to align product with real-world use cases.
Responsibilities
- Define requirements and copy for email and business-writing features
- Create templates and best-practice guides for professional communication
- Partner with enterprise customers on rollout and adoption
- Monitor quality and relevance of AI-generated business content
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